Hot Coffee Media Privacy Policy – POPIA Compliant
Last Updated: 22 July 2025
Website: https://hotcoffee-media.com
As a South African business, Hot Coffee Media complies with the Protection of Personal Information Act (POPIA) and other applicable data laws. This policy explains how we collect, use, and protect your personal information.
1. Data Collection & Use
We process personal information when you:
Comments & Contact Forms
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Name, email, and contact details (to respond to inquiries)
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IP address (for spam detection and security)
Media Uploads
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Images (we recommend removing GPS metadata before uploading)
Cookies & Tracking
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Essential cookies (login sessions, preferences)
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Analytics cookies (anonymous usage data via Microsoft Clarity & Google Analytics)
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Third-party cookies (embedded content like YouTube or social media)
Analytics & Marketing
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Microsoft Clarity: Heatmaps & session recordings (anonymous)
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Google Analytics: Traffic analysis (IP anonymisation enabled)
2. Data Sharing & Retention
Third-Party Processors
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Microsoft Advertising (anonymous behavioural data)
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Secure cloud hosting providers (South African servers where possible)
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Spam detection services
Retention Periods
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Comments: Retained unless deletion is requested
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User accounts: Until deletion request
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Cookies: 1 day to 2 years (see details in our Cookie Policy)
3. Your Rights Under POPIA
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion (where applicable)
- Object to processing
- Lodge a complaint with the Information Regulator of South Africa
Submit requests to: info@hotcoffee-media.com
4. Security & Data Protection
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SSL encryption for secure data transfer
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Regular security audits
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Breach notification as required by POPIA
5. Embedded Content & Third-Party Links
Videos, maps, or social media widgets may collect data independently. Review their policies before engaging.
6. Updates to This Privacy Policy
We will notify users of significant changes via email or website notice.
Questions?
Contact our Information Officer: Lynn Dreyer
📧 info@hotcoffee-media.com | 📞 0820991103