Your website is your business’s digital front door—and consistent maintenance ensures it stays secure, fast, and ready to impress visitors 24/7.
Enjoy peace of mind knowing your website is in expert hands, leaving you free to focus on growing your business.
Please call us for urgent requests on 0820991103 or complete our services order form below.
Website work pricing
Once off
Non-retainer
- Turn-around time:
- Approximately 1 day – depending on exisiting work schedule.
Emergency
Need it done yesterday?
- Turn-around time:
- We respond immediately and will get your tasks done asap.
Hack repairs
Resuscitate – assessment first
- Turn-around time:
- Depending on how serious, can take from 1 – 4 days to recover & repair.
Website maintenance packages and pricing
Economy
1 hour per month
- We do:
- 1 Website check-in,
- core, plugin updates
- basic website status update
Basic
2 hours per month
- We do:
- 2 x Website check-in,
- core updates
- plugin updates
- basic website status update
Basic+
3 hours per month
- We do:
- 3 x Website check-in,
- core updates
- plugin updates
- full website status report
Standard
4 hours per month
- We do:
- 2 x Website check-in,
- core and plugin updates,
- security install & configure,
- 1 hour content update
- website status report
Standard+
5 hours per month
- We do:
- 2 x Website check-in,
- core and plugin updates,
- security install & configure,
- 2 hours content update
- website status report
Premium
6 hours per month
- We do:
- 2 x Website check-in,
- core and plugin updates,
- security install & configure,
- 3 hours content update
- website status report
Premium+
7 hours per month
- We do:
- 2 x Website check-in,
- core and plugin updates,
- security install & configure,
- 4 hours content update
- website status report
Agency
hourly
- Requirements:
- 3 or more accounts to manage
Please complete the quick-book form – we will contact you as soon as possible after you submitted to discuss your requirements.
How it works and how to book maintenance for your website
Step 1
Free Website Assessment
We will need access details for your site and hosting
Step 2
Proposal & way forward
We send you a proposal, based on your website support requirement.
Step 3
Action time!
Approval & we start
What Hot Coffee Media website maintenance covers
WordPress / Shopify / Wix
Plugin / app software updates
Security
Installation & set-up / Monitoring
Content
Additions and refresh
Back-ups
Regular back-ups of your website (if not with hosting that offers that option)
Top 10 Website Maintenance FAQ’s
Why is maintenance important?
Regular maintenance keeps your site secure, ensures it runs smoothly, improves user experience, and helps maintain or improve search engine rankings.
How often should I update my website?
At minimum, security and plugin updates should be done monthly. Content updates, backups, and performance checks are usually done monthly or quarterly, depending on your business needs.
What does website maintenance include?
It typically covers software and plugin updates, security checks, backups, broken link fixes, speed and performance optimisation, content updates, and overall health monitoring.
Can I do maintenance myself?
Yes, but it requires technical knowledge and time. Many business owners prefer hiring professionals to avoid potential issues and ensure everything is up-to-date and secure.
Will maintenance affect my website’s uptime?
Most maintenance tasks are done without affecting uptime. Occasionally, a short downtime window may be needed, but this is usually scheduled during off-peak hours.
How much does website maintenance cost?
Costs vary depending on website complexity and service scope, but typical monthly maintenance packages range from R1300 or more.
What happens if I don’t maintain my website?
You risk security breaches, slower performance, broken functionality, outdated content, and poor SEO rankings, which can all negatively impact your business.
Do I need maintenance even if I don’t change my content?
Yes! Even static sites need security updates, backups, and technical checks to prevent vulnerabilities and maintain performance.
Can website maintenance improve SEO?
Absolutely. Regular updates, fixing errors, improving speed, and ensuring mobile responsiveness all contribute to better search engine performance.
How do I know if my website needs maintenance?
Common signs include slow loading times, security warnings, broken links, outdated plugins, or a drop in search rankings. A regular maintenance audit can help identify these issues early.